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Paul Moran, Chief Commercial Officer
“What you do is essential to achieving overall customer satisfaction and ensuring long-term success at Turner Mining Group.” Thinking of everyone in our company as an internal customer strengthens our team. At the end of the day, we all rely on someone to support us in our job. Internally or externally – we are all customers in some way or another. In this month’s leader letter, Chief Commercial Officer, Paul Moran, breaks down the impact of customer satisfaction and what that looks like both internally and externally at Turner Mining Group.
Turner Mining Group Launches New Standalone Recruiting and Staffing Business
With a proven track record of recruiting some of the industry’s top talent, Turner Mining Group has launched a new standalone recruiting and staffing business to the market, Turner Staffing Group. This new organization is an evolution of Turner Mining Group’s core — recruiting, training, and building dynamic teams made up of the industry’s best and brightest. Turner Staffing Group exists to make life better for the mining industry, by solving the industry’s greatest challenge, connecting skilled professionals with the top aggregate, mineral, and metal producers across the United States.
Cade Smith, Senior Vice President of Equipment
Cade Smith, SVP of Equipment, discusses the importance of reflection, feedback and ownership. Asking the organization, “do your actions each day protect yourself, your family, the things you love and your way of life,” Cade encourages the Turner Mining team to use what we’ve been given to protect ourselves and fellow co-workers. Click the link to learn more.
Bill Oglesby, Director of Planning and Estimating
One of the key learning opportunities (that is often overlooked) is the debrief that should take place at the end of the shift or activity. Bill Oglesby, Director of Planning & Estimating breaks down his debriefing process using 5 simple questions.
As the trusted full-service provider, Turner Mining Group is a positive force transforming the mining industry through dedication to our purpose, people and partners.
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