Bill Oglesby, Director of Planning and Estimating
← Back to News Media Inquiries • BILL’S BULLETS – MAKE YOUR MONEY WORK AS HARD AS YOU DO We have all watched as the cost of food, fuel, and even the price of our…
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← Back to News Media Inquiries • BILL’S BULLETS – MAKE YOUR MONEY WORK AS HARD AS YOU DO We have all watched as the cost of food, fuel, and even the price of our…
“What you do is essential to achieving overall customer satisfaction and ensuring long-term success at Turner Mining Group.” Thinking of everyone in our company as an internal customer strengthens our team. At the end of the day, we all rely on someone to support us in our job. Internally or externally – we are all customers in some way or another. In this month’s leader letter, Chief Commercial Officer, Paul Moran, breaks down the impact of customer satisfaction and what that looks like both internally and externally at Turner Mining Group.
Cade Smith, SVP of Equipment, discusses the importance of reflection, feedback and ownership. Asking the organization, “do your actions each day protect yourself, your family, the things you love and your way of life,” Cade encourages the Turner Mining team to use what we’ve been given to protect ourselves and fellow co-workers. Click the link to learn more.
One of the key learning opportunities (that is often overlooked) is the debrief that should take place at the end of the shift or activity. Bill Oglesby, Director of Planning & Estimating breaks down his debriefing process using 5 simple questions.
Blaine Larson, Director of Operations focuses on safety and equipment maintenance best practices in the first letter of Turner Mining Group’s Leader Letter campaign.